THE ONE SINGAPORE EXPERIENCE
The One Singapore Experience encompasses the following stages of a visitor's user journey when planning a trip to Singapore:
The One Singapore Experience is STB's strategy to transform the end-to-end destination experience for visitors to Singapore through the various technology enablers available on the Tourism Information and Services Hub (TIH), to create a seamless and personalised visitor journey. This in turn will help to drive visitor arrivals, tourism receipts and destination loyalty.
The One Singapore Experience encompasses the following stages of a visitor's user journey when planning a trip to Singapore:
This is an ideal visitor journey for the One Singapore Experience:
To enforce the visitor experience and achieve the One Singapore Experience, STB has rolled out several free travel software services that are available on the Tourism Information and Services Hub (TIH) through APIs, which can help businesses save developmental costs, as well as lower user acquisition costs:
The One Singapore Experience encapsulates STB's vision to create a seamless and personalised experience for every traveller. Businesses should sign up for an account to leverage TIH's free content and digital smart services to enrich the visitor journey.
Find out more about APIs and how you can get started here.